Privacy Policy

Privacy Policy

Introduction

Welcome to https://westminster-crisis-counseling-therapy.denvermentalhealthcare.com (hereafter referred to as “Westminster Crisis Counseling Therapy,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://westminster-crisis-counseling-therapy.denvermentalhealthcare.com.
  2. Any mobile or desktop applications developed by us and made available for download.
  3. Online services offered through our platform.
  4. Products sold or distributed by Westminster Crisis Counseling Therapy.

Please note that this policy does not extend to third-party platforms, apps, or services that you may access through links on our website. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides our practices when:

  1. You sign up as an authorized user for our applications and services.
  2. You visit our websites linked to this policy.
  3. You engage with us through various communication channels, including emails, calls, or text messages/SMS.

Personal Data Collection

We collect several types of personal information to provide and improve our services:

  1. Account Information: Details related to your user account creation and management.
  2. Payment Information: Credit card details, billing addresses, and payment history for transactions made through our platform.
  3. Financial Information: Bank account numbers or other financial records required for specific services.
  4. Purchase Information: Products or services bought from us, including quantities and transaction dates.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  6. Location Data: Information about your geographical location when you use our location-based services.
  7. Feedback: Your responses to surveys, feedback forms, or product reviews.
  8. Social Media Information: Publicly available details from social media platforms when you choose to connect with us through them.
  9. Product Information: Data about the products you show interest in, browse, or purchase on our site.

We gather this data through various methods: user input forms, account settings, browsing activities, interaction with our apps and websites, and automated technologies like cookies and tracking pixels. Additionally, third-party service providers may share personal data with us, but they are bound by their own privacy agreements.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

  1. Strictly Necessary Cookies: These enable core functionality, such as logging in, and are essential for the smooth operation of our services.
  2. Preference Cookies: Used to remember user preferences, like language settings or content display options.
  3. Analytics Cookies: Help us understand user behavior on our website, providing insights to improve our services and content.

Users can manage non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the retention period expires, we will delete or anonymize the data to ensure your privacy. Our data retention policies vary based on jurisdiction and the nature of the data collected.

Security Measures

We have implemented robust security measures to protect your personal information:

  1. Encryption: We use encryption protocols for data at rest and in transit to safeguard sensitive information.
  2. Secure Third-Party Processing: We engage secure third-party service providers to process payments, analyze data, and provide other services, ensuring they adhere to strict privacy standards.
  3. Access Controls: Our systems have access controls to limit employee access to personal data to only those who require it for their roles.

Children’s Privacy

We do not knowingly collect or solicit personal information from individuals under the age of 18 (or the applicable age in your jurisdiction). If we become aware that a child has provided us with personal data, we will take steps to delete this information and notify parents or guardians.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to rectify inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data under specific circumstances.
  4. Restriction: Limiting our processing of your personal data in certain situations.
  5. Portability: Receiving a copy of your personal data in a structured, commonly used format.
  6. Objection: Objecting to the processing of your personal data for direct marketing or other purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data rights.
  8. Appeals and Complaints: You can file an appeal or complaint with our privacy team or relevant supervisory authorities.

Changes to Policy

We may update this Privacy Policy from time to time, so we encourage you to review it periodically. Any significant changes will be notified on our website, along with the updated policy document.

Contact Information

For any inquiries, unsubscribe requests, or questions related to data privacy, please contact us:

  • Email: contact@westminster-crisis-counseling-therapy.denvermentalhealthcare.com
  • Postal Address: [Provide Address]

We value your trust in our handling of personal information, and we are dedicated to maintaining transparency and safeguarding your privacy.